Come On In. The Water's Fine.
An Exploration of Web 2.0 Technology and its Emerging Impact on Foundation Communications

Produced for the Communications Network
Made possible by support from The California Endowment, the Edna McConnell Clark Foundation, and the Robert Wood Johnson Foundation

 

 

Web 2.0 Concepts and Trends, continued


Literature Review
While much has been reported over the past three years about the meteoric rise of Web 2.0 in the corporate, political and media spheres, relatively little has been written about how grantmaking foundations are—or are not—embracing these emerging technologies in their communication efforts. To date, the vast majority of Web 2.0 news coverage and analysis of the nonprofit sector has focused on how community groups, advocates, political parties, non-governmental organizations or other grant recipients are adjusting to the new wave of tools and services.

In particular, the literature about the social sector’s use of new media falls into three main categories:
• Reports of how nonprofits are using Web 2.0 technologies to build networks of donors, volunteers and activists (usually without reference to funders)
• Studies about the need for technology infrastructure support and capacity building among nonprofits seeking to take advantage of Web 2.0 opportunities
• And stories about the use of these technologies among an emerging set of social entrepreneurs interested in “social philanthropy” or “e-philanthropy” as a way to encourage individual giving

Much less has been written about grantmakers’ use of Web 2.0 technologies because funders have been slower to embrace them. There are some notable exceptions. The literature describes foundation participation, sometimes by funding nonprofits’ infrastructure and technology needs, and sometimes by encouraging individual charitable giving.

In the area of non-profit technology needs, The Overbrook Foundation helps grantees acquire and use Web 2.0 technologies in their environmental and human rights work. According to Elizabeth Miller, a senior program associate at Overbrook, the need for Web 2.0 capability “bubbled up to us through Overbrook’s grantees” as the foundation realized many of them were beginning to use social media very effectively and others were struggling with how to take advantage of the new tools. Overbrook now provides support through regular convenings to help grantees learn from each other and share their experiences with blogs, wikis, social networking and other new media.

In the area of individual giving, the Case Foundation launched two highly publicized initiatives aimed at increasing charitable giving through the use of Web-based networking tools, partnering with Facebook in a program called America’s Giving Challenge, and later with PARADE Magazine in the Causes Giving Challenge campaign. The Case Foundation reported that the initiatives together raised more than $1.7 million from more than 80,000 donors.

 

Introduction

Executive Summary

Methodology

Web 2.0 Concepts and Trends

Printable Version of Report

Case Studies


Related Links

The Ovebrook Foundation

The Case Foundation


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